Shiping method
Global shipping
Various transportation options are available in each country. Shipping methods and fees are clearly indicated on all quotations.
Operator
Unless otherwise stated, we will ship through DHL. We can also ship
via Fedex, UPS, TNT or USPS (US Postal Service). We can also use your
account.
Transport carrier
If you need a complete paperwork for a particular situation (such
as a letter of credit), we can send a small package "goods mode".
Heavier items can be transported on pallets or crates. We can
arrange LTL freight, sea or air, or work with your freight forwarder.
If you need any other type of emergency or carrier, we need you to clearly state this information on the order.
Non-emergency items are usually shipped within 3 or 4 days,
depending on our test order backlog. We can often send urgent orders on
the same day. We do not charge an extra fee for this, but rather based
on your use of expedited shipping options. Please tell us how urgent
your request is, we will try our best to ship the same day you ordered.
For emergencies, it can also be transported on the same day (counter to counter or point to point).
Transportation costs
Shipping costs can be determined by completing an order or quote
online. If you contact us by phone, fax or email, we can also provide
you with it.
Product prices do not include shipping or insurance. Our default
method is to prepay shipping and add it to your invoice. We charge a
standard DHL rate. We usually do not charge a fee.
We are happy to provide shipping quotes upon request, as well as
weight and size. If you need Pro Forma Invoice, please let us know if
you would like us to quote shipping charges or if you will use your
carrier account.
tax
You are responsible for paying any fees involved in importing goods
to your country. We do not accept any responsibility for local taxes
and/or duties that may be paid after delivery. You are responsible for
ensuring that you comply with these requirements.
FOB point
Most items will be shipped from our beautiful coastal city, Xiamen, China, or Hong Kong, China.
Track
We usually send you the tracking number of your shipment by email after the item has been shipped. Therefore,
be sure to include your email address in your registration or quotation.